Refund Eligibility

Subscription Refunds: Refunds for premium features are available within 48 hours of the original purchase.

Conditions for Refund: To be eligible for a refund, the user must demonstrate that they encountered a significant issue with the premium features that MatchBox Discord Bot failed to resolve.

How to Request a Refund
Contact Support: To initiate a refund request, contact MatchBox support via

Availability: We strive to maintain the availability of the Bot; however, we do not guarantee uninterrupted access.

Provide Information: When requesting a refund, please provide relevant details, including the issue encountered and any troubleshooting steps taken.

Non-Refundable Circumstances

Change of Mind: Refunds will not be issued for purchases where the user has simply changed their mind.

Termination of Service: If MatchBox Discord Bot ceases operation, refunds will not be issued for unused premium features.

Contact Information

For refund inquiries or concerns, contact our support team at

Changes to Refund Policyn

Policy Updates: This refund policy may be updated. Users will be notified of significant changes.

By using MatchBox, you signify your acceptance of these Terms of Service.

Best regards,

Matchbox Team