Subscription Refunds: Refunds for premium features are available within 48 hours of the original purchase.
Conditions for Refund: To be eligible for a refund, the user must demonstrate that they encountered a significant issue with the premium features that MatchBox Discord Bot failed to resolve.
Availability: We strive to maintain the availability of the Bot; however, we do not guarantee uninterrupted access.
Provide Information: When requesting a refund, please provide relevant details, including the issue encountered and any troubleshooting steps taken.
Change of Mind: Refunds will not be issued for purchases where the user has simply changed their mind.
Termination of Service: If MatchBox Discord Bot ceases operation, refunds will not be issued for unused premium features.
For refund inquiries or concerns, contact our support team at https://discord.gg/JsGFFQQJup.
Policy Updates: This refund policy may be updated. Users will be notified of significant changes.
By using MatchBox, you signify your acceptance of these Terms of Service.
Best regards,
Matchbox Team